50 Years of Consumer Advocacy: The Evolution of Swiss Radio’s Espresso
Swiss Radio SRF’s program ‘Espresso’, formerly known as ‘Index 5 vor 12’, has been a champion for consumers for 50 years. Launched in 1975, the show quickly addressed significant women’s issues, such as long wait times at gynecologists. Despite facing challenges in the early ’90s, it transformed and adapted to modern times, now bringing attention to online shopping concerns and cybercrime with over 12,000 audience submissions annually. The legacy of empowering consumers continues as ‘Espresso’ remains integral to Swiss media.