For 20 years, the Neonatal Intensive Care Unit at Papageorgiou Hospital in Thessaloniki has established itself among the best in Greece, recently adopting a family-centered care model. This approach enhances parent-infant interactions and promotes maternal breastfeeding while reducing infections and hospitalization duration. Professor Christos Tsakalidis emphasized the model’s benefits, and parent Glyka Dedeloglou shared her positive experience of receiving both medical care and psychological support during her triplet’s treatment, highlighting the unit’s commitment to alleviating parental fears.