A recent BBC investigation reveals the grim world faced by social media moderators who sift through horrific content like child abuse and beheadings to keep users safe. Many moderators, primarily based in East Africa, have reported significant mental health issues due to their work, with some now forming unions for better support. Despite the traumas, these individuals take pride in their roles, viewing themselves as essential protectors in the digital landscape. While advancements in AI moderation may ease some burdens, experts caution that human insight remains crucial for effectively managing online content.