Belfast Mother Shocked by 999 Call Handler’s Advice During Son’s Medical Emergency
Isobel Benson recounted her traumatic experience as she sought an ambulance for her son, Brian Rooney, who suffered a heart attack after a bowel perforation. A 999 call handler advised her to give him painkillers as it would take hours for help to arrive. The Northern Ireland Ambulance Service later apologized, acknowledging the pressures on the health service. Brian remains in a critical condition following emergency surgery. His family is grappling with the implications of the incident amid ongoing health service challenges.