Migros has faced backlash from customers after reducing the number of tea bags in its Bio Alpenkräuter tea from 26 to 20 while simultaneously raising the price from CHF 2.95 to CHF 3.20, a notable increase of over 41%. Consumers, including Jacqueline Krattiger, have expressed feelings of being deceived by the new packaging, which appears larger but contains less product. Migros claims the price hike is due to the switch to more expensive double chamber tea bags, leaving customers to decide if the increase is justified.