Felicity Campbell, a Nottinghamshire resident, fell victim to a sophisticated scam that cost her £20,000. The fraud began with a fake TV licensing email, leading her to inadvertently share sensitive information via a WhatsApp call with someone posing as a bank representative. While following the scammer’s instructions to secure her account, Campbell unknowingly transferred her money to accounts in India. She has since managed to recover some funds through her banks, while they investigate the case. This incident highlights the growing concern over digital scams and the importance of vigilance.