As the holiday season closes, many consumers find themselves looking to return unwanted gifts. Retailers often extend return policies during this time, but consumers should be aware of the rules for exchanging items, especially in online shopping. Exceptions exist, particularly…
On December 13, 2023, employees at DHL in France went on strike, causing significant disruptions to package deliveries just twelve days before Christmas. Approximately 300 out of 3,000 employees halted work, demanding a profit-sharing bonus. The strike has led to…
In the first three quarters of 2024, the Bundesnetzagentur reported a 25% increase in complaints against Deutsche Post and other logistics companies, totaling approximately 31,700. Most complaints target DHL, the market leader in Germany’s postal sector. Although the number of…
