The O’Neil family experienced severe disappointment after their £3,482 holiday to Lapland was marred by canceled activities due to unseasonal weather. Despite raising concerns about the lack of snow, Tui, the travel operator, assured them that the trip would proceed….

The O’Neil family, who spent nearly £3,500 on a holiday to Lapland, faced disappointment when their trip was negatively affected by unseasonal weather. Despite raising concerns with Tui before their departure, key activities like husky rides were canceled due to…