Felicity Campbell, a woman from Nottinghamshire, was duped into transferring £20,000 to scammers after sharing her screen during a fraudulent WhatsApp call. The scam began with a fake email about TV licensing, leading Campbell to initially provide her credit card details. Later, convinced by the caller claiming to be from her bank, she unwittingly shared sensitive information that allowed the criminal to manipulate her accounts. Although she has received some refunds, Campbell’s experience highlights the vulnerability of online banking and the increasing sophistication of scams targeting individuals.